Find the answers to your FAQs (Frequently Asked Questions) here! Have another questions that’s not covered on this page? Contact me!
All product descriptions include sizing information.
To make necklace shopping easier for you, I have listed some common necklace sizes in picture and text form on this page. It is also linked from each necklace product page. I hope to eventually add similar pages for earrings and bracelets. Feel free to contact me if you need further assistance.
At the moment, I only ship to US addresses.
I accept Visa, MasterCard, American Express, Discover, and Diners Club as well as PayPal. All payments are processed securely through Square or PayPal, so I never see your payment information.
No other payment methods are accepted.
No, you are not required to have a PayPal account, but you can use one if you want to.
All US shipping is free for orders of $130 or more. Orders under $130 ship by USPS Priority Mail for a flat rate of $6.50. You will receive a tracking number once your item is on its way.
I do not currently ship outside the United States of America.
US orders are shipped by USPS Priority Mail for a flat rate of $6.50.
Most items are made to order. Since I’m a one-woman-shop, please allow for 7-10 days of production time. Should it take longer than that for any reason, I will get in touch with you immediately. I ship all US orders by USPS priority mail, which delivers in 2-5 business days. See the item descriptions for specific shipping times.
Undamaged items, or items that have been damaged in transit (please immediately take pictures for documentation purposes) can be returned within 30 days of shipping for a refund or shop credit (excluding shipping cost, if applicable). Contact me to arrange a return.
If a clasp, ear wire or other metal component came loose, I’ll be happy to replace it free of charge.
If there is damage to the beading, the affected piece may have to be replaced due to the intricate nature of my jewelry.
Please contact me immediately with a detailed description and/or pictures of the damage (particularly important if your item/s were damaged in transit), so I can determine if the item can be repaired or needs to be replaced.
I’m happy to offer single earring replacements. Contact me to make arrangements.
Feel free to send me your question through the Contact page.